Policies

Building Information

Animals

Absolutely no animals are permitted in the building unless part of a show or as service animals. Contact the main office for further assistance at (608) 789-7400.

ATM
An ATM is located in the Arena Lobby and South Hall Lobby.
Box Office Hours

Monday – Friday, 11:00 a.m. – 5:00 p.m.
Saturdays, Sundays, and evenings by Event

 

Camera Policy

Every event held at the La Crosse Center has a different policy regarding cameras. For most events, a regular camera or cell phone is acceptable–no video cameras or tripods allowed. Check with the Box Office when purchasing tickets or call us at (608) 789-7400 for event-specific regulations.

 

First Aid Locations
First Aid is located inside Gate 9 on the Main Concourse Level. The First Aid room is equipped with a Heart Defibrillator with staff certified to operate it. The main office is located at Gate 8 for additional service. For most ticketed events, security and ushers are available for assistance.

 

Lost and Found
Any found items are brought up the to the Main Office within 24 hours of an event. The Main Office is located at Gate 8 on the main concourse. Lost items are held for 2 weeks. Office hours are Monday – Friday, 8:00 a.m. – 5:00 p.m. The Main Office phone number is (608) 789-7400.
Prohibited Items
The following items are prohibited: Food/beverage, animals, weapons, drugs, alcohol, coolers, cameras (unless authorized for a specific event).
Restrooms
There are 19 restrooms in the La Crosse Center including 10 that are ADA-accessible, 4 on the main concourse, 2 in the 8-ft. hall of the North Hall, 2 in the South Hall Ballroom, and 2 in the Lower Lobby of South Hall.
Smoking Policy
The La Crosse Center is a smoke-free facility.
La Crosse Center WI

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